Design services that help you keep getting better
From user research and brand identity to accessible website builds, I offer end-to-end user experince design services for organizations that want to do better by the people they serve.
useful
ethical
inclusive
collaborative
Research & Strategy
Good decisions come from asking good questions
I can help you better understand who you're serving, what they actually need, what your competition (or similar organizations) are doing, and where potential opportunities are. Then we figure out what to actually do about it! What to prioritize or change and what to keep just as it is.
HOW MIGHT I HELP?:
USABILITY TESTING
USER RESEARCH
COMPETITIVE ANALYSIS
SURVEYS & INTERVIEWS
PAIN POINT ID
JOURNEY MAPPING
Brand & Visual Design
Because your brand is more than your logo
I'll help you build something consistent. Whether that's a look and feel, a voice and tone, or a set of visuals that actually feels like you across your website, social media, and everything in between.
HOW MIGHT I HELP?:
BRAND GUIDELINES
TYPOGRAPHY
CUSTOM ILLUSTRATION
LOGO DESIGN
SOCIAL MEDIA GUIDES
WEBSITE REFRESH
Website Design & Builds
Your website should work as hard as you do
Your website is often the first real impression you make. I build sites that are accessible, responsive (work on any device), and actually look and feel like you. I also build with search in mind, so the people looking for what you offer can actually find you.
HOW MIGHT I HELP?:
WCAG COMPLIANCE
USER EXPERIENCE
ACCESSIBILITY AUDITS
WORDPRESS
WIX
SQUARESPACE
Every project I work on is designed to last. That means evergreen content, better systems for updates, and making sure you know how to keep things current yourself without calling in outside help. If you'd rather hand that off, I offer ongoing maintenance too.
HOSTINGER
SHOWIT
SEO OPTIMIZATION
useful
ethical
inclusive
collaborative
Mission-Driven Orgs
Serving the organizations who serve others
Some of my favorite projects have been with nonprofits, civic tech groups, and government agencies. This kind of work matters to me, not just as a designer but as someone who believes good design should be in reach for organizations doing important things in the world.
Everything on this page applies here. Research, brand work, websites, all of it. If you're working on something that serves your community and need some help, I'd love to hear about it and see if I can help.
HOW MIGHT I HELP?:
RESEARCH & STRATEGY
WEBSITE DESIGN
BRAND & VISUAL
UX CONSULTING
SOCIAL MEDIA GUIDES
WEBSITE REFRESH
Flexible pricing for nonprofits and civic orgs. Seriously, happy to help.
Kate Drummond
User Experience Designer & Researcher
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